Student-loan fix screen: routes a problem to the correct legal lane — federal false-certification or closed-school discharge (34 CFR 685.215/685.214, with the 180-day window math), PSLF reconsideration/buyback (685.219(g), 90-day window), or a California AB 376 servicer demand ($500/violation statutory floor, treble for forgiveness interference) — with verbatim citations, deadline math, documentat